How do I book the SERU test?

Short answer

You book with TfL, online in your TfL customer account. We can't book it for you.

Source: TfL's SERU page and TfL's booking guide. Checked 3 Nov 2026.

Step by step

Finish the safeguarding trainingComplete TfL's free online safeguarding awareness training. TfL expects you to do it before SERU.
Ask for help if you need itFor extra time or other adjustments, email assessments@tph.tfl.gov.uk before you book. Send a short note about your condition and evidence from a professional. Adjustments must be agreed before booking (TfL, SERU pages).
Book in your TfL accountSign in to your TfL taxi and private hire customer account. Go to Manage My Bookings and choose the centre, date and time. TfL holds the slot for 30 minutes while you finish.
Pay £40PHV: pay online when you book. Taxi: pay on the day, by card, not American Express (TfL, Notice 06/25). The fee is £40, resit £30, since 9 March 2026 (TfL, Notice 05/26). TfL sends a booking letter. Keep it: you need it to get into the centre.
Change only if you mustYou can move or cancel a booking at most 2 times, so pick a date you can keep.

We link to TfL instead of printing phone numbers, because they change. Checked 3 Nov 2026.

On the day

Go to 14 Pier Walk, London SE10 0ES. You can only go in with your booking letter.
Bring original photo ID and a payment card (not American Express).
New PHV drivers usually take the topographical and English tests on the same day as SERU.
Read the exam-day guide for what the screen looks like and a time plan.

Practise before your date

Take the free practice test now. A few days before your date, take a full practice test with the timer.

Start the free test

12 questions · 20 minutes · no sign-up12 questions · 20 minutes

Also on your assessment day: the topographical test →

Questions

Can SeruCoach book the test for me?

No. Only TfL books SERU. We are an independent practice service and are not part of TfL.

Where is the SERU test?

At TfL's assessment centre, currently 14 Pier Walk, London SE10 0ES (near North Greenwich station, Jubilee line). Parking is hard and you cannot bring bikes or e-scooters inside.

What do I bring?

Your booking letter, original photo ID (photocopies are not accepted) and a payment card, not American Express (TfL, Notice 06/25).

I am a taxi driver. How do I book?

TfL contacts renewing taxi drivers. Knowledge of London applicants book at Pier Walk during their appearances. For an early booking, email assessments@tph.tfl.gov.uk.

No sign-up. No card.Free with your account.

Free practice test

12 questions · 20 minutes. Your score, the sections you missed and every answer explained.

Start the free test

Your free test

. See what you missed

Your sections and every answer, explained with the handbook page.

See my results Take the free test again

SERU Practice until

Keep practising

Your next practice test and your mistakes are waiting.

Continue practising

Confirming your payment

You don't need to pay again. This usually takes under a minute.

Check my payment

Full practice test 1 is free too: 36 questions, 60 minutes.

. SERU Practice: launch price £19.99, 90 days access