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Section 1: London PHV driver licensing

Who can get a London PHV driver's licence, your badge, medicals, and what you must report to TfL.

PHV Driver's Handbook v1.0 (TfL, Sep 2021), pages 6–11. 4-minute read.

Practise 5 Section 1 questions free

Numbers to remember

RuleNumber
Minimum age to apply for a PHV driver's licencePage 621 (no upper limit)
How long you must have held a full driving licencePage 6At least 3 years
English language level you must provePage 6B1 or above
Normal length of a PHV driver's licencePage 73 years
Time to show your licence to the police or an Authorised OfficerPage 7At once or within 7 days
Age from which you need a medical at every renewalPage 845
Age from which you need a medical every yearPage 865
Provisional DVLA Group 2 licence that can exempt you from the medical formPage 8Issued after January 1997
Deadline to tell TfL about a new home addressPage 921 days
Deadline to return a revoked licence to TfLPage 107 days

The section in short

Section 1 explains what you need to become a licensed London PHV driver and how to keep your licence. It covers the entry rules, your badge, medicals and the changes you must report. Many SERU questions test the ages, time limits and reporting duties in this part.

Who can apply

You must be at least 21 when you apply, and there is no top age limit. You need a full driving licence that you have held for three years or more. It can come from the DVLA, Northern Ireland, the EU or the EEA. You must also be allowed to live and work in the UK. Next, TfL checks that you are fit and proper, which includes an enhanced DBS check. (Page 6)

Checks and tests before you start

You must pass a medical to the DVLA Group 2 standard, with a doctor who can see all your records. You also sit a topographical skills assessment, which tests map reading and route planning. Finally, you must prove your English is at B1 level or above. A speaking and listening test covers one part, and the SERU covers reading and writing. (Page 6)

Your licence and its conditions

TfL may add conditions to your licence, such as extra medical checks. The letter that comes with it explains them, so keep it and follow them. Breaking a condition can cost you your licence. A licence usually runs for three years. Keep it safe at home and give a copy to each operator you drive for. If the police or an Authorised Officer ask, show it at once or within seven days. (Page 7)

Your badge

Your badge shows your name, photo, licence number and expiry date. Wear it where people can see it whenever you work. This includes waiting for a job or driving to a pickup. Only a TfL exemption notice lets you skip this, and you must carry that notice. If a passenger wants your number, show them the badge. It has Braille for vision-impaired people. Never let anyone else use it. (Page 7)

Lost or stolen badge or licence

Tell TfL straight away if your badge or licence is lost or stolen. If it was stolen, report it to the police too and get a crime reference number. You cannot work without your badge. If you find the old one after getting a replacement, send it back. Both items always belong to TfL, so return them once they expire or your licence ends. (Page 8)

Medicals as you get older

From age 45 you need a medical each time you renew. From 65 you need one every year. TfL sends a reminder and the form. You must get a doctor to complete it and send it back. Between medicals, report any new condition that could affect your driving straight away. Examples include diabetes, epilepsy, heart problems and poor eyesight. (Page 8)

Changes you must report

If you move home, tell TfL within 21 days and update the DVLA too, so both licences match. Report at once if you are arrested, charged, cautioned or convicted, including any penalty points. Do not wait for the police to tell TfL. Also report a driving ban or a barred list entry. Parking tickets without points need not be reported, but frequent ones can still lead to action. (Page 9)

Complaints, revocation and DBS

If TfL asks about a complaint, reply, because it can only decide on what it knows. If your licence is revoked, send it back within seven days, or an Authorised Officer may collect it. If you own a licensed PHV, TfL may revoke that vehicle licence too when public safety is at risk. Your DBS check must go through the company TfL uses. (Page 10)

Easy to mix up

  • The age to apply is 21, but the medical ages are 45 (every renewal) and 65 (every year).
  • A new address can wait up to 21 days, but arrests, charges, cautions and convictions must be reported at once.
  • Seven days appears twice: to show your licence when asked and to return a revoked licence.

Key terms

Section 1 practice: 5 free questions

Answer each question to see the explanation straight away. No timer, no account.

5 of 72 questions free

0 of 5 answered

Question 1 of 5Choose 1

Your new PHV driver's licence has a condition: you must have extra medical checks. What could happen if you do not follow this condition?

Question 2 of 5Fill in 3 spaces

Tap a word, then tap the space.

When you move, you are by law to tell the DVLA. The address on your PHV driver's should the one on your DVLA licence.

Question 3 of 5Select two answers.

Between your medical examinations, which of these must you tell TfL about immediately? Select two answers.

Question 4 of 5Choose 1

Notice to PHV applicants: the English language requirement

To work as a London PHV driver, you need a licence from TfL. Before TfL can give you one, you must show that your English is at B1 level or higher. B1 is a level of the CEFR (Common European Framework of Reference for Languages).

Your English is checked in two parts. For speaking and listening, you take a test in a TfL building under exam conditions. For reading and writing, TfL uses your result in the Safety, Equality and Regulatory Understanding Assessment (SERU).

Please do not confuse these with the Topographical Skills Assessment. That is a separate test. It checks whether you can choose and plan a route, read a map and find locations. A TfL examiner runs it under exam conditions, at a centre that TfL has approved.

The English requirement and the Topographical Skills Assessment are two of several requirements for a PHV driver's licence.

Jon's English is one level below B1. According to the notice, can TfL give him a PHV driver's licence?

Question 5 of 5Choose 1

You have logged on and are waiting in your car for your first booking of the day. No passenger is with you. Must you wear your PHV driver's badge?

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