Vehicle licences and licence discs, hire or reward insurance, reporting collisions and safety letters.
The section in short
Section 2 is about the vehicle rather than the driver. You need to know these rules even if you do not own the car you drive. Expect SERU questions on licence discs, insurance and how quickly a collision must be reported.
The vehicle licence
When a PHV gets its licence, the registered keeper receives the vehicle licence and a short leaflet about its conditions. One licence disc goes on the front windscreen and one on the rear. A vehicle licence lasts for one year. Before TfL issues a new one, the car must pass another licensing inspection. This is a shorter period than a driver's licence. (Page 12)
Looking after the discs
Never damage, alter or take off the discs, even when you use the car for private trips. They have security features, so trying to remove them ruins them for good. If a disc is lost, stolen or damaged, the owner should contact TfL at once for a replacement. You cannot use the car for private hire while a disc is missing or badly spoilt. (Page 12)
When discs are not shown
In rare cases, TfL allows a vehicle to work without showing its discs. This is an exception, not the normal rule. When it happens, you as the driver receive an exemption notice. Carry that notice at all times while the car does private hire work. (Page 12)
Insurance
Every PHV needs hire or reward insurance. The cover must be valid when the car is licensed and every time it works as a PHV. TfL suggests you carry the policy details. Also carry proof that the policy covers you as the driver, for example when your operator insures the car. You can also display the details inside. Show them to the police on request. If the car is in a collision, you must also give them to passengers or members of the public. (Page 13)
Collision damage
The car must stay in good condition. Do you own the PHV? Then you have 72 hours to report a collision to TfL. This applies if the crash affects the car's safety, performance, look or comfort. TfL may need to examine the car again before it can go back to private hire work. Until then, it may not be allowed to carry passengers. (Page 13)
Fault and recall letters
Sometimes TfL learns of a fault with your car. For example, the maker may say it must come back for repair. If the car is registered to you, TfL or the maker may write to explain what to do. Read these letters carefully and follow the steps. A TfL letter may also say the car cannot do private hire work until the fault is fixed. (Page 13)